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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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paige lee

October 17, 2026

5  out of  5
rating by paige lee
"Caisha was amazing and helpful so thankful for her!"
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Carrie Decker

October 16, 2026

5  out of  5
rating by Carrie Decker
"Great service"
We responded:
"Thank you so much for the 5 stars, Carrie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ashley Pwood

October 13, 2026

5  out of  5
rating by Ashley Pwood
"Very helpful and considerate"
We responded:
"Thank you so much for the 5 stars, Ashley! We truly appreciate your feedback and are always happy to help whenever you need us. "
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daniel pearl

October 12, 2026

5  out of  5
rating by daniel pearl
"Awesome agent and superior service. Always ready to help you out if the situation needs."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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A M

October 5, 2026

5  out of  5
rating by A M
"Bill has been my agent for the past 10 years. Reliable communication skills and always ready to help when I have a question."
We responded:
"Thank you so much for the wonderful review! I really appreciate your kind words. If you ever need anything, our Pinckneyville insurance team is always here and happy to help. "
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Mickey “The Mick” boman

October 5, 2026

5  out of  5
rating by Mickey “The Mick” boman
"This company has been very considerate of my financial situation & understanding. They have been amazing to deal with. 💯❤️"
We responded:
"Hi Mickey, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bill"
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What to do?! Kp and Wp

October 1, 2026

5  out of  5
rating by What to do?! Kp and Wp
"Outstanding coustomer service and very nice! Great rates as well!"
We responded:
"Thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bill Kemme, Your State Farm Agent "
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Kathy Kellerman

September 30, 2026

5  out of  5
rating by Kathy Kellerman
"Bill is a wealth of insurance knowledge and is very eager to share that knowledge. It’s obvious he is passionate about his job (which I feel is a rarity these days) and honestly that’s the person I want on my side if a insurance tragedy should ever come my way."
We responded:
"Hi Kathy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bill Kemme’s team.  Please reach out to us if any questions come up!  "
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Logan Underwood

September 24, 2026

3  out of  5
rating by Logan Underwood
"Nice"
We responded:
"Thank you for your review - we truly appreciate it. We’re glad your experience was positive overall, and we’re always open to feedback on how we can improve and better serve you. "
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Erik Finney

September 24, 2026

5  out of  5
rating by Erik Finney
"Needed to make a few changes to my policy, called and got everything I needed done nice and easy. Great service 👍"
We responded:
"Thank you so much for the 5 stars, Erik! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Chuck Leo

September 21, 2026

5  out of  5
rating by Chuck Leo
"Very good people work with. Great experience!!!"
We responded:
"Chuck, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pinckneyville insurance team is always here and happy to help. "
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Cassie Robinson

September 15, 2026

5  out of  5
rating by Cassie Robinson
"So helpful any time I have a question!! I love my insurance team at State Farm!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pinckneyville to know you had such a great experience with us. We appreciate you, Cassie!"
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Erin Kuhn

September 10, 2026

5  out of  5
rating by Erin Kuhn
"Always professional every time I call."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pinckneyville to know you had such a great experience with us. Thanks again, Erin! We love having you guys. "
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Jennifer Farthing

September 10, 2026

5  out of  5
rating by Jennifer Farthing
"Bill and his team does a great job. Been a customer for a very long time."
We responded:
"Thanks for the 5 stars, Jennifer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. We appreciate you guys! -Bill"
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Heather Fox

September 8, 2026

5  out of  5
rating by Heather Fox
"Always Great Service!"
We responded:
"Heather, thank you so much for the wonderful review! We really appreciate your kind words. If you or Greg ever need anything, I'm always here to help. "
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Melanie Segelhorst

September 1, 2026

5  out of  5
rating by Melanie Segelhorst
"Best agent i have ever had. When i needed help and not the experience to file online they didn't think twice about helping me file. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Melanie! We really appreciate your support here in Pinckneyville. Just reach out anytime if you need us - we’re here for you. "
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Christy Crontz

September 1, 2026

5  out of  5
rating by Christy Crontz
"Bill and staff are very polite and respectful. Ive never had any problems with State Farm in Pinckneyville."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bill Kemme’s Team! We deeply appreciate your kind words here in Pinckneyville . "
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Kristi “Kirsti Williams” Williams

August 30, 2026

5  out of  5
rating by Kristi “Kirsti Williams” Williams
"These folks are always helpful, caring n understanding, including when you r dealing with hard times!!"
We responded:
"Kristi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pinckneyville insurance team is always here and happy to help. "
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ajforbes77

August 26, 2026

5  out of  5
rating by ajforbes77
"Very prompt answers to my questions!"
We responded:
"Thank you so much for the 5 stars! We really appreciate you and Maria. If you ever need anything, feel free to reach out anytime. "
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Lexi Hepp

August 26, 2026

5  out of  5
rating by Lexi Hepp
"10/10 recommend! Willing to help & make sure I got everything I need for the best coverage. Also explained everything so well!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pinckneyville to know you had such a great experience with us. "
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Leah Laur

August 26, 2026

5  out of  5
rating by Leah Laur
"Great customer service!! Always helpful!"
We responded:
"Leah, thank you for your wonderful review of State Farm Agent Bill Kemme’s Team! We appreciate it!"
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Larry Kimmel

August 26, 2026

5  out of  5
rating by Larry Kimmel
"It was great got my payment made and questions answered"
We responded:
"Thanks so much for the amazing review, Larry! We really appreciate your support here in Pinckneyville. Just reach out anytime if you need us - we’re here for you. "
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Luann Lipe

August 24, 2026

5  out of  5
rating by Luann Lipe
"Always great service!!!!"
We responded:
"Thank you so much for the 5 stars, Luann! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Deborah Payne

August 22, 2026

5  out of  5
rating by Deborah Payne
"Caisha is so patient explaining the different benefits and comparing coverages. Making sure we are adequately covered"
We responded:
"Thank you for the 5-star review of Bill Kemme’s team - we really appreciate your kind words! "
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KRISTY KING

August 21, 2026

5  out of  5
rating by KRISTY KING
"I've had State farm insurance since I got my first car 30+years ago"
We responded:
"Hey Kristy, I appreciate that. If you ever need anything, don't hesitate to call me. "